UiPath and Deloitte Transform ERP Modernization with Agentic Automation

On June 25, 2025, UiPath, Inc. (NYSE: PATH), a global leader in agentic automation, announced a significant transformation of its enterprise resource planning (ERP) system through a strategic collaboration with Deloitte, a prominent force in SAP business transformation. This initiative, dubbed "Customer Zero," aims to set a new benchmark in ERP modernization, achieving a remarkable 93% clean core, which is critical for minimizing technical debt and ensuring agile upgrades across enterprise operations.

The need for this transformation arose amidst rapid growth and increasing global demands faced by UiPath. The company encountered numerous challenges, including fragmented systems, cumbersome manual billing cycles, and complex multi-GAAP reporting processes, which hindered operational speed and scalability. To address these issues, UiPath implemented an automation-first approach to migrate to SAP S/4HANA, utilizing its own UiPath Platform™ for agentic automation.

This unique strategy enabled the company to streamline data migration, enhance system integrations, and eliminate manual bottlenecks in key financial operations. The results of this ambitious project have been noteworthy, with over 200 automations delivered across core processes through the UiPath center of excellence (CoE). More than 85% of critical finance workflows are now managed by unattended automations, significantly transforming traditional practices in billing, revenue recognition, and account reconciliation.

"Agentic capabilities are essential to deliver automation-driven ERP outcomes," stated Jerry Hoberman, U.S. SAP Offering Leader at Deloitte. He emphasized that the collaboration aims to help organizations unlock transformative business value during their transition to SAP S/4HANA and RISE.

Hitesh Ramani, Chief Accounting Officer and Deputy CFO of UiPath, remarked, "Our work with Deloitte demonstrates that automation isn’t just an enabler—it’s a catalyst for enterprise reinvention. With SAP S/4HANA and our agentic automation platform working hand-in-hand, we’ve dramatically improved the efficiency, scalability, and resilience of our finance operations."

Looking ahead, UiPath is preparing to evolve into agentic ERP, which will leverage AI agents to autonomously manage complex workflows and facilitate decision-making across both SAP and non-SAP systems. This agentic architecture, supported by UiPath Maestro, signifies a paradigm shift in which automation serves not merely as a tool, but as a co-pilot in decision-making processes.

"Agentic ERP is not just a vision—it’s the logical next step in the evolution of enterprise systems," explained Mihai Faur, CIO of UiPath. He added that the Customer Zero initiative exemplifies how organizations can future-proof their operations by embedding intelligent, agentic automation into their ERP landscape.

The transformation carried out under the Customer Zero initiative serves as a compelling proof point for enterprises seeking to transcend traditional ERP modernization practices. By placing agentic automation at the core of their ERP strategy, UiPath and Deloitte have set a precedent for modernizing business operations with speed, intelligence, and minimal disruption. For further insights into the UiPath Customer Zero ERP transformation, visit their official website.