New Telehealth Initiative Aims to Bridge Hepatitis Care Gap in WA

In a significant move to address public health disparities in Western Australia, HepatitisWA has launched a new telehealth service and website dedicated to hepatitis B care in remote and culturally diverse communities. Coinciding with World Hepatitis Day, this initiative aims to tackle the alarming health gap that has left many residents without adequate access to treatment and resources.
According to Rebecca Smith, CEO of HepatitisWA, the statistics reveal a dire situation: 'WA falls well short of the national targets of 20% of people living with chronic hepatitis B receiving treatment and 50% engaging in regular care.' In 2023, only 9% of individuals in Perth diagnosed with hepatitis B received proper care, while the figure plummets to 4% in country WA and less than 2% in regional areas. These numbers underscore the urgent need for targeted interventions in these communities.
Australia has committed to the global initiative aimed at eliminating viral hepatitis by 2030. However, progress has been slow, and at current rates, the nation is unlikely to meet any of its elimination targets. Hepatitis C, which is curable, and hepatitis B, which is preventable through vaccination and treatable, continue to pose significant health risks if left unaddressed. Liver diseases resulting from these infections can lead to severe complications, including liver cancer.
The new telehealth platform is particularly focused on culturally and linguistically diverse (CALD) communities, which are often marginalized in mainstream healthcare systems. Smith emphasized, 'No matter where you live in WA or who you are, if hepatitis affects your life, this service is here for you.' The first phase of the program will focus on the Midwest region, particularly Geraldton, where access to hepatitis services is notably limited.
This digital lifeline allows individuals who cannot visit local clinics to access testing and treatment remotely. Smith stated, 'If we're serious about eliminating viral hepatitis as a public health threat by 2030, we need to prioritize equitable access—ensuring that postcode is no barrier to care.' This telehealth service will be supported by health workers who will help guide patients through the process, ensuring culturally safe and evidence-based care reaches those in need.
Hepatitis B and C are responsible for 90% of liver cancer deaths globally, with liver cancer mortality rates in Australia increasing faster than any other cancer. Symptoms of these infections are often subtle, resembling typical aging signs such as fatigue and cognitive impairment. Thus, many individuals remain unaware of their condition until it has progressed significantly.
HepatitisWA operates the Deen Clinic in Perth, which specializes in the testing and treatment of viral hepatitis, and also conducts outreach clinics in collaboration with local organizations. Smith noted, 'Our mobile outreach program is ready to go to remote communities but requires funding to make it a reality.' The organization aims to not only provide immediate services but also to establish a scalable model for future expansion, ensuring that all Western Australians have access to the care they need.
As the telehealth service rolls out, HepatitisWA encourages individuals experiencing symptoms or those who suspect they may have been exposed to hepatitis to seek testing. Smith urged, 'Get tested even if you don't have symptoms,' highlighting the importance of proactive healthcare measures in combating viral hepatitis.
In summary, the launch of the new Hep B WA telehealth service represents a pivotal step in addressing the healthcare disparities faced by remote and culturally diverse communities in Western Australia. It aims not only to increase access to critical treatment but also to foster awareness and education around hepatitis B and C, ultimately working toward the goal of eliminating these diseases as public health threats by 2030.
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