ISS Partners with VELUX Group for Multi-Country Facility Services

Copenhagen, Denmark – In a significant move within the facility management sector, ISS World Services A/S has announced a five-year contract with VELUX Group, a renowned manufacturer of roof windows and skylights. The partnership, which will encompass integrated facility services across 12 countries in Northern and Central Europe, marks an important step in both companies' commitment to sustainability and operational efficiency.

Under the terms of the agreement, ISS will provide a diverse array of services including cleaning, waste management, catering, reception, and outdoor maintenance. The contract is set to be mobilized in Denmark starting October 1, 2025, with additional countries expected to follow by January 1, 2026, at the latest. This agreement also includes an option for a two-year extension after the initial term.

Søren Valentin, Senior Director for Global Real Estate & Facility Services at VELUX Group, emphasized the importance of this partnership, stating, "We look forward to entering this partnership with ISS, supporting our transition to a standardized operating framework with the purpose of increasing quality, reducing risks, and optimizing costs. Together with ISS, we have developed an international facility management solution based on five guiding principles: end-user friendliness, innovation, clear communication, service orientation, and high-standard service delivery. We are excited to put these principles into action."

Kasper Fangel, Group CEO of ISS, expressed his enthusiasm for the collaboration, saying, "We are proud and excited to engage in this multi-country collaboration, supporting VELUX’s ambition to create a more sustainable, efficient, and innovative future. We are strongly committed to bringing ISS’s core expertise to life - transforming traditional facility management service delivery into a ‘Workplace Experience’ that makes a real difference for both service and end-user experience."

The VELUX Group, with over 80 years of experience in the industry, specializes in creating brighter and healthier living environments through its products, including roof windows and modular skylights. The company operates globally, with sales and manufacturing in 37 countries and a workforce of approximately 12,000 employees. In 2024, VELUX reported a total revenue of EUR 2.96 billion.

ISS also boasts a substantial global presence with over 325,000 employees dedicated to enhancing workplace experiences across various sectors, including offices, factories, hospitals, and more. The ISS Group reported a global revenue of DKK 83.8 billion in 2024. Both companies are committed to minimizing their environmental footprint while promoting the well-being of their clients and employees.

This partnership underscores a growing trend within the facility management industry, where companies are increasingly seeking to align their operations with sustainability goals while optimizing service delivery. The collaboration is expected to not only elevate the standard of facility management services but also set a precedent for future partnerships within the sector.

As the landscape of facility management continues to evolve, stakeholders will be watching closely to see how this partnership between ISS and VELUX unfolds and the potential implications it may have on industry practices moving forward. The outcomes of this collaboration could very well influence facility management strategies and sustainability initiatives across Europe and beyond.

For further inquiries, media representatives can contact Charlotte Holm from ISS at +45 4176 1989 or Stine Green Paulsen from VELUX Group at +45 61 12 03 32. Investor inquiries can be directed to Michael Vitfell-Rasmussen, Group Head of Investor Relations at ISS, at +45 5353 8725, or Anne Sophie Riis, Senior Investor Relations Manager at +45 3052 9468.